Privacy & Security

Last updated: December 2025

At Still Journeys, we respect your privacy and take the security of your personal information seriously. This policy explains how we collect, use, store and protect your information when you visit our website, make an enquiry, or travel with us.

Information we collect

We may collect personal information including:

  • Your name, email address, phone number and location

  • Enquiry details and journey preferences

  • Information shared during discovery calls

  • Guest questionnaire responses, including physical or emotional considerations you choose to disclose

  • Booking and payment-related information (processed via secure third-party providers)

  • Basic website analytics such as pages visited, device type and browser data

We only collect information that is reasonably necessary to support your journey and ensure safe, well-held group experiences.

How we use your information

Your information may be used to:

  • Respond to enquiries and communicate with you

  • Assess suitability and support safety within group travel

  • Manage bookings, payments and logistics

  • Provide pre-departure and journey communications

  • Personalise your experience with us

  • Improve our services and website

  • Send optional updates or newsletters (you can unsubscribe at any time)

Sensitive information

Some journeys include sound, breathwork, movement and group experiences.
Any sensitive information you choose to share (such as health, emotional or support needs) is treated with care and confidentiality and is used solely to support your safety and comfort.

Data storage & security

We take reasonable steps to protect your personal information, including:

  • Secure, password-protected systems

  • Limited access on a need-to-know basis

  • Use of reputable third-party platforms for bookings, payments and communication

While no system is completely secure, we actively work to safeguard your information.

Sharing your information

We do not sell or rent your personal information.

We may share limited information with trusted third parties where necessary, including:

  • Booking and payment providers

  • Journey facilitators or local partners

  • Professional advisors where legally required

All third parties are expected to handle your information responsibly.

Your rights

You may request access to, correction of, or deletion of your personal information.
You may opt out of marketing communications at any time.

Please contact us at:
📧 connect@stilljourneys.com

Updates to this policy

This policy may be updated from time to time. Any changes will be published on this page with an updated date.